Energy Advice and Fuel Poverty

Fuel poverty affects more than 4.5 million households in UK. It can be caused by numerous factors: low income, poor heating and insulation and unaffordable energy prices. It can severely impact on health and well-being and contributes to excess winter deaths and rising NHS costs.

CCB delivers projects bringing advice and guidance on reducing home energy costs to families, vulnerable groups such as older people, and front-line workers in Berkshire. Helen Dean is the Project Co-ordinator for this work and can be contacted on 07894 099386 or at helen.dean@ccberks.org.uk.

Britwell Mother & BabyThe CCB Family Energy Education and Advice Project
This project will deliver 50 drop-in advice sessions or talks to low income families in Berkshire, and 4 training sessions to front-line workers who support low-income families. Sessions will be run in Slough, Bracknell, Wokingham, Windsor and Maidenhead, and West Berkshire. Helen is working in partnership with Children’s Centres across Berkshire, Homestart groups across the county, the WEA, and the Slough Community Learning and Skills Service. This valuable advice will enable vulnerable families to reduce their home energy costs by getting the best deal on their gas, electricity or oil and switch supplier where appropriate. Guidance will also be given to those on a low income to claim the benefits they are entitled to, and get help with insulation and boiler repairs/replacement. Helen will also advise how to reduce energy use at home. Scottish Power Energy People trust funds the delivery of this project

Helen has received very positive feedback on the evaluation of her project work; advising families, and giving talks to frontline workers on how they can signpost/advise their families to reduce their home energy costs. These include:
•A comment from a mum at the session on the evaluation form after a 1:1 consultation; “Very useful and reminded me that it’s really worth looking into switching providers”.
•Feedback from a student after a talk to an English lesson for families in Slough; “Helen Dean gave a very good presentation about energy saving. It was really useful for us. She explained everything in details. Now I am glad to know new tips about energy saving, Thanks a lot.”
•At the Health Visitor staff training on held at a staff meeting in Slough; “Excellent advice, very useful for staff awareness” Sarah Parsons, Head of Slough Children’s Services.

gas-electricity-split-1-1-2048x1536_3405407Links to websites with useful information on reducing home energy costs

Comparing costs and switching supplier
For information on how to save money by switching energy supplier, visit: www.goenergyshopping.co.uk and click How To Shop.

For additional advice for comparing costs for those people using pre-pay meters see:
http://www.moneysavingexpert.com/utilities/switch-prepaid-gas-electricity

Warm Home Discount Scheme
This Warm Home Discount Scheme can provide a rebate off your electricity bill. People on low incomes, including families, pensioners, as well as people with long term illness or disabilities, may qualify for a rebate of £140 from their energy supplier, which is paid in the spring. Families need to contact their electricity supplier to claim the Warm Home Discount, and suppliers normally open for applications in September, and there is usually only a window of about 3 months to make a claim.
For families on low incomes, criteria vary from supplier to supplier, so check with them to see if you qualify. Please note that some suppliers offer the discount to low income families with children over 5 who are in full time education, whilst others extend it to below 8 years, or in full time education, or on free school meals.

Reducing energy usage at home
Please see the You Tube video on the right hand side of this webpage. For further tips please visit: http://www.energysavingtrust.org.uk/domestic

Insulation and help with boiler repairs/replacement
For help with insulation and boiler repairs/replacement for those on low incomes, please visit; https://www.gov.uk/energy-company-obligation, or telephone the Energy Saving Advice Service on 0300 123 1234.

For helpful advice on energy efficiency and home insulation please visit: http://www.buildingmaterials.co.uk/resources/home-insulation-guide/

If you don’t qualify for financial help and want to find a contractor to fit insulation for you, try the National Insulation Association. Their website is: http://www.nia-uk.org/householder/

Oil Clubs
Do you use heating oil to heat your home? If so, you may be able to save money by buying through an oil club. There are many clubs in existence and the Citizens Advice website can help you find one. Click here to find an oil club on the Citizens Advice website.

CCB runs a berkshire-wide oil club. For more information about the club, visit the CCB Oil Club page: www.ccb-oil-club.org.uk.

Struggling to pay your energy bills?
If you are struggling to pay your energy bill the Citizens Advice website can help.
Visit https://citizensadvice.org.uk/about-us/how-we-provide-advice to find your local bureau. Your local Citizens Advice Bureau will also be able to help with debt advice.

Grants for energy efficiency
To find grants and ways to improve your energy efficiency visit: //www.gov.uk/energy-grants-calculator/

Further energy efficiency advice
For advice and information on saving energy at home, visit the Centre for Sustainable Energy’s website at: http://www.cse.org.uk/advice/advice-and-support

Energy advice factsheets published by the Centre for Sustainable Energy give information on many aspects of home energy use. These downloadable factsheets can be found at:
http://www.cse.org.uk/resources/energy-advice-leaflets

Home improvements can help you to save on energy costs. To find out more, do the Home Energy Check on the Energy Saving Trust website: http://hec.est.org.uk.